The deliverable
What the monthly report contains
Every customer gets a dated PDF each month, whether or not anything needed fixing. Here is the document section by section, using the figures from a real quiet month on a small site.
Two things it deliberately does not do. It does not tell you that you are compliant, because no report can do that honestly. And it does not hand you a list of homework: if something needs your decision it is stated plainly in one section, and if nothing does, that section says so.
Summary
Five numbers across the top: pages scanned, issues found, fixed this month, items needing your attention, and contrast checks verified. A reader should be able to stop here and know how the month went.
- Pages scanned: 5
- Issues found: 0
- Fixed this month: 1
- For your attention: 0
- Contrast verified: 15
Dated record
One sentence naming the date, the site, the number of pages reviewed and the standard used. This is the line that makes the document a record rather than a dashboard screenshot: it states what was reviewed and when.
What standard do we use
A plain-language note that the ADA sets no specific technical rules for websites, so the work is measured against WCAG 2.1 Level AA using the axe-core testing engine, and that automated testing catches a portion of issues while the rest need a human eye.
Fixed this month
A table with one row per fix: the page, the rule, and what was applied. Only work genuinely applied to the live site appears here. An approved-but-not-yet-applied item can never show up as fixed.
- /menu · Page missing a top-level heading · h1 added
For your attention
Anything living on another platform, such as a booking or ordering widget or a linked PDF, that nobody can fix from inside Squarespace. Each is listed with guidance so you know exactly where it is. On a clean month this section says nothing requires manual action.
What we double-checked
Contrast over photographs cannot be settled by software alone, so each instance is measured per pixel and the result reported. This section says how many were measured and how many needed changing.
Passed
Every check that passed this month, each citing its WCAG success criterion where one applies: image alt text (1.1.1), labels for buttons, forms and links (4.1.2, 3.3.2, 2.4.4), visible focus indicator, skip link, and the rest. This is the part most people keep.
Why a monthly record, not a certificate
A certificate says one thing about one day. A website changes: you add a product, swap a photo, edit a menu. What holds up over time is a series of dated records showing the site was checked again and again, and that what turned up was dealt with. That is the document this is designed to be.