The deliverable
What the monthly report contains
Every customer gets a dated PDF each month, whether or not anything needed fixing. Here is the document section by section, using the figures from a real month on a nine-page site.
Two things it deliberately does not do. It does not tell you that you are compliant, because no report can do that honestly. And it does not hand you a list of homework. Sections with nothing in them are left out rather than printed empty, so every line you read is a line that applies to your site.
Summary
Three numbers across the top: pages scanned, issues found, and how many were fixed this month. Issues found and fixed are counted the same way, so the two numbers can be read against each other. A reader should be able to stop here and know how the month went.
- Pages scanned: 9
- Issues found: 27
- Fixed this month: 27
Dated record
One sentence naming the date, the site, the number of pages reviewed and the standard used. This is the line that makes the document a record rather than a dashboard screenshot: it states what was reviewed and when. If a page could not be loaded during the scan, it is named here too, so nothing below is ever read as covering a page we did not open.
What standard do we use
A plain-language note that the ADA sets no specific technical rules for websites, so the work is measured against WCAG 2.1 Level AA using the axe-core testing engine, and that automated testing catches a portion of issues while the rest need a closer look.
What we fixed
The work, first. One row per fix: the page, what was wrong, and what was applied. Only work genuinely applied to the live site appears here, so a fix that was approved but has not landed can never show up as done. Where text sits over photos, a short note says how many were reviewed this month.
- /portfolio · Image missing alt text · alt text restored on the portfolio image
- /portfolio · Link with no accessible name · the link now announces the project it opens
Passed
Every check that passed this month, each citing its WCAG success criterion where one applies: image alt text (1.1.1), labels for buttons, forms and links (4.1.2, 3.3.2, 2.4.4), visible focus indicator, skip link, and the rest. This is the part most people keep.
Anything outside your site
Only when it exists. Some things live in tools that are not part of your Squarespace site, like a booking widget or a linked document, so they cannot be changed from inside it. Each one says where it lives and what to ask for. On a month with nothing in it, this section does not appear at all rather than telling you there is nothing to tell you.
Why a monthly record, not a certificate
A certificate says one thing about one day. A website changes: you add a product, swap a photo, edit a menu. What holds up over time is a series of dated records showing the site was checked again and again, and that what turned up was dealt with. That is the document this is designed to be.